PRO TOOLS INTERFACE DRIVERS
There are times when drivers may get corrupted either due to an improper installation or something going wrong during an update. If your interface has specific drivers, then make sure they’re installed. Some interfaces are plug and play and do not need special drivers, while others will come with their own drivers that need to be installed. These are bits of software that enable a computer to communicate with peripheral devices used for audio. Update or Re-install Audio DriversĪudio interfaces work through the use of audio device drivers. Holding N as stated above will open the Playback Engine Dialog from where you can select your interface via the playback devices dropdown menu. Please make sure that there are no other programs using your interface at the same time. See if you get a prompt to select your interface. Open Pro Tools, and Hold the N key while the DAW is loading. Recommended Read Pro Tools Unable To Locate Hardware Hardware RefreshĪ refresh forces Pro Tools to rescan your hardware. However, if you don’t see your interface in the sound settings then the issue lies with your computer or your interface. If the audio interface can be used as a sound device by other programs then the issue is specific to Pro Tools. Go ahead and switch the connection to a different port to see if it solves the issue.įinally, check whether your audio interface appears as an option that you can select as a sound device in your computer’s sound settings. If that doesn’t help then it is possible that you have a faulty port on your computer. USB hubs can sometimes cause issues with transferring data between your interface and your computer, resulting in Pro Tools not being able to detect your interface. If you’re using a USB hub, then try connecting your interface directly and see if this helps solve the issue. Check both connections, the one going to the interface as well as the connection to the USB port on your computer. Make sure that your USB cable is properly plugged in.
Start with ruling out hardware and faulty connections as the possible cause. Eliminating Hardware as a Possible Culprit
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